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Delete your partner account

Effective 23 October 2026. Last updated 23 October 2026. For the Propli Partner app and partner.propli.si.

This page explains how to delete your Propli Partner account, or an application you made on this website, and what happens to your data. Propli is operated by Estate Hive.

How to ask

  • In the Partner app

    Tap Profile, then Delete account, and confirm.

  • By email

    Write to hello@propli.io from the email address on your partner account, with the subject line “Delete my partner account”, and include your full name and the mobile number on the account.

  • An application only

    If you applied on this website but never created an account, email hello@propli.io with the name and mobile number you applied with, and we will delete your application.

What happens next

  • New leads stop straight away.
  • Our team contacts you within 48 hours to confirm the request.
  • We settle any earnings due to you.
  • We then close the account and delete your data within 30 days of your request, apart from what we keep (section 4). Your ID check results are deleted 7 days after the account closes.

What we delete

  • Your partner profile: name, email, mobile number, city, languages and experience
  • Your verification details: your selfie, any ID, PAN card or business proof images, business details, K-RERA agent number, GSTIN, experience and zones
  • Your ID check results: who checked each item, when, the outcome, the ID type, the name on it and the last 4 digits, 7 days after the account closes
  • Your bank account or UPI details, once your last payout is made
  • Your chats with buyers, your check-in locations, and your notes on leads and clients
  • Push notification tokens and your online status
  • Your login

We delete ID, PAN card and business proof images 30 days after our check in any case, even if you keep your account.

What we keep, and why

  • Financial records: your PAN, and your bookings, commissions, payouts, TDS and invoices, for as long as Indian tax and accounting law requires.
  • The partner terms and partner agreement you accepted: while any booking or payout refers to them.
  • Records of who viewed your documents: for 1 year.
  • Open cases: the records needed to resolve an open dispute, complaint or safety report, until it is resolved.

Everything else is deleted. Once your account is deleted it cannot be restored; to work with Propli again you would apply as a new partner.

More about your data

Our Privacy Policy explains what we collect from partners and applicants, and why. Questions: hello@propli.io.